Felix Piazolo Verena Geist Lars Brehm Rainer Schmidt
Table of Contents
Key Factors for Successful ERP Implementation: Case Studies from Private and Public Organizations in Thailand . . . 3
Paweena Wanchai
Qualitative Analysis of Different ERP Evaluation Models . . . . . . . . . . . . . . 17
Christoph Weiss, Manfred Kofler, Johannes Keckeis, and Robert Friedemann
A Fact-Based Meta Model for BPMN . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Peter Bollen
Elicitation of Processes in Business Process Management in the Era of Digitization – The Same Techniques as Decades Ago?. . 42
Christian Leyh, Katja Bley, and Sebastian Seek Towards Flexible Business Processes by Supporting Self-Organizing Groups . . . . . . . . 57
Christa Illibauer and Christine Natschläger
Towards Information Management Support in Test and Piloting of Complex Mechatronic Systems: An Industry Case Study . . . . . . . . . . . . . 69
Christian Salomon, Rudolf Ramler, Albert Mayrhofer, and Gerhard Sperrer
Security Aspects and Models in Cooperative Production Processes . . . . . . . . 77
Dagmar Auer and Josef Küng
A Practical Approach for Process Mining in Production Processes. . . . . . . . . 87
Christine Natschläger, Felix Kossak, Christian Lettner, Verena Geist, Andreas Denkmayr, and Beate Käferböck
Master Data Quality in the Era of Digitization - Toward Inter-organizational
Master Data Quality in Value Networks: A Problem Identification . . . . . . . . 99
Thomas Schäffer and Christian Leyh
Towards Differentiating Business Intelligence, Big Data, Data Analytics and Knowledge Discovery . . . . . . 114
Nedim Dedić and Clare Stanier
Significance of Quality 4.0 in Post Merger Process Harmonization . . . . . . . . 123
Irene Schönreiter
Understanding the Flexibility of Cloud ERP Software . . . . . . . . . . . . . . . . . 135
Dawid Nowak and Karl Kurbel
Author Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147